Questions about tickets, tours, or access requirements? Our team of cultural specialists responds to all enquiries within 24 hours — usually much sooner.
+971 4 388 0921
Available Sunday–Thursday, 9:00 AM–7:00 PM (GST)
[email protected]
VIP enquiries: [email protected]
We respond within 24 hours
Office 2204, Burj Daman Tower
DIFC, Dubai, UAE — PO 506688
Suite 8, Nile City Towers, South Tower
Corniche El Nil, Cairo, Egypt
Sunday–Thursday: 9:00 AM–7:00 PM GST
Friday–Saturday: 10:00 AM–4:00 PM GST
24/7 email support for urgent matters
If you have an issue on the day of your museum visit — lost ticket, entry problem, or last-minute change — please call our emergency line directly: +971 55 388 0921 (available 7 days, 7:00 AM–10:00 PM GST).